A crisis rarely announces itself and always has an impact on organisational reputation. Whether the impact is positive or negative will greatly depend on whether communications are handled effectively during and in the aftermath of a crisis.
A proactive approach to managing crises communications is crucial to increase your staff’s confidence and expertise.
My crisis communications workshop will help prepare your staff and organization for the unique challenges they are likely to face.

About the course:

• Crisis communications management plans – creative, proactive and strategic
• Organisational set-up
• Internal, external and operational communications
• Social media
• Media pressures and effective media relations during a crisis
• Practical ‘mock interviews’ for crisis situations
• Case studies and best-practice lessons-learned